
Priya Nair
Head of Growth · Vela Wellness
Priya had been running the same acquisition funnel for fourteen months. Numbers looked fine on paper — CAC was holding, LTV trending upward, board was happy. But something felt wrong. She couldn't name it.
She brought the funnel to the table not as a problem, but as a question: "Does this look right to you?"
What followed was forty minutes of the most uncomfortable and useful feedback she'd received in three years. The table spotted a cohort anomaly she'd been normalizing. Her attribution model was systematically over-crediting a channel that was actually capturing demand she'd already created elsewhere. She was paying twice for the same customer.
I came in with a funnel problem. I left with the realization that the funnel wasn't the problem — my attribution model was lying to me about where the money was actually going.
What changed
Restructured attribution model. Reallocated $340K in annual spend.

Priya Nair
Vela Wellness











